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iRepublics SupportPAQ

Is your current IT vendor doing enough to solve your technical problems? iRepublics provides a comprehensive systems support and maintenance package to ensure your computer systems is kept up and running at all times. With fast response time of the next working day (or earlier for the advanced response time package), you can be rest assured that your computer systems will constantly be available.

 

Features:

  • Networking/Computer support through direct phone consultancy or on-site-visits, handled by qualified iRepublics systems engineers and networking professionals for related problems.

  • Support for Microsoft Windows NT/2000/XP/Novell Netware environment

  • Prompt service by phone, e-mail, or on-site support.

  • On-site support with 6-hour response time or next working day, 5 days a week, 9am-6pm

  • Hours purchased can be carry forward after yearly contract expires

 

FAQs

 

Q: Advantages of iRepublics SupportPaq?

  • One-stop provider/support for Computer Networking related products and services

  • Resolve software problems quickly and increase working efficiency

  • Affordable and fast response time

  • Quality service from qualified iRepublics system engineers

Q: Solutions through SupportPaq:

  • All support items are listed on the Service Maintenance Contract

  • iRepublics SupportPaq currently offers a Standard Package: 50 units on-site support/phone support

Q: Calculation of on-site service hours:

Time necessary for troubleshooting and resolution of problems will be quoted to client prior to any work being carried out. Deduction will be made accordingly. 

Please Contact Us for further details.


 
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